1. Acceptance of Terms

By accessing or using GetTranslated.AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

GetTranslated.AI is a translation management platform that provides AI-powered translation services for mobile applications, including iOS and Android platforms. The Service includes features such as automated translation, translation memory, language overrides, analytics, and API integration.

3. User Eligibility

You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

4. Account Registration and Security

To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Subscription Plans and Billing

5.1 Subscription Tiers

The Service offers multiple subscription tiers (Personal, Starter, Professional, and Enterprise) with different features and usage limits as detailed on our pricing page.

5.2 Billing and Payment

Subscription fees are billed in advance on a monthly or annual basis. All payments are processed through Stripe. By providing payment information, you authorize us to charge your payment method for the subscription fees and any applicable overages.

5.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.

5.4 Overage Charges

If you exceed the limits of your subscription plan, additional charges may apply as specified on our pricing page. We will work with customers to reduce or waive overage fees where possible.

5.5 Refunds

We do not offer refunds for subscription fees. All sales are final.

6. Data and Privacy

6.1 Data Storage

Your data, including source files and translations, is stored on our servers. We implement appropriate security measures to protect your data.

6.2 Data Retention

Upon account termination, we will retain your data for 90 days to allow for account reinstatement. You may request immediate deletion of your data at any time by contacting [email protected].

6.3 Third-Party AI Services

We use third-party AI services to provide translation functionality. No user-identifiable information is sent to these third-party services.

6.4 GDPR Compliance

We are committed to GDPR compliance and will handle your personal data in accordance with applicable data protection laws.

7. Intellectual Property Rights

7.1 Your Content

You retain all rights to your source content and translations. You may keep your translations even after canceling the Service.

7.2 Our Service

The Service, including its design, functionality, and underlying technology, is owned by GetTranslated.AI and protected by intellectual property laws.

8. User Responsibilities

You are responsible for:

• Ensuring the accuracy and appropriateness of your content
• Reviewing all translations before using them in production
• Complying with all applicable laws and regulations
• Not using the Service for any illegal or unauthorized purposes
• Maintaining the security of your account credentials

9. Translation Accuracy and Disclaimers

IMPORTANT: GetTranslated.AI cannot be held responsible for inaccurate translations. While we strive to provide high-quality translations, all translations should be reviewed by humans as a final step before shipping to production. The Service is provided "as is" without warranties of any kind.

10. API Usage

If you use our API, you agree to:

• Use the API in accordance with our documentation
• Not abuse or overload our systems
• Respect any rate limits we may impose
• Not attempt to reverse engineer or compromise the API

We reserve the right to rate limit the API or terminate accounts that abuse the service.

11. Service Availability

While we strive to maintain high service availability, we do not guarantee uninterrupted access to the Service. We may perform scheduled maintenance and updates, which may temporarily affect service availability. We maintain data backups to a replica system for data protection.

12. Account Termination

12.1 Termination by You

You may terminate your account at any time through your account settings or by contacting [email protected].

12.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or engage in activities that we determine to be harmful to the Service or other users. We will provide 10 days' notice for account termination unless immediate termination is necessary due to violations.

12.3 Effect of Termination

Upon termination, your access to the Service will cease, and your data will be retained for 90 days as described in Section 6.2. You may request immediate deletion of your data at any time.

13. Limitation of Liability

To the maximum extent permitted by law, GetTranslated.AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

14. Indemnification

You agree to indemnify and hold harmless GetTranslated.AI from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

15. Dispute Resolution

Any disputes or complaints regarding the Service should be sent to [email protected]. We will work in good faith to resolve any issues.

16. Changes to Terms

16.1 Version Control

We maintain version control for these Terms. The current version is displayed at the top of this document. All previous versions are archived and available upon request.

16.2 Types of Changes

We may make the following types of changes:

• Major Updates: Significant changes affecting user rights or our obligations (30 days advance notice)
• Minor Updates: Clarifications, corrections, or administrative changes (7 days advance notice)
• Emergency Updates: Changes required by law or security issues (immediate notice)

16.3 Notification Process

We will notify you of changes through:

• Email notification to your registered email address
• In-app notification banner
• Website announcement
• Updated effective date in the document header

16.4 User Rights Regarding Changes

For material changes:

• You have the right to review changes before they take effect
• You may terminate your account if you disagree with changes
• Your continued use after the effective date constitutes acceptance
• You can request a copy of previous versions at any time

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19. Contact Information

If you have any questions about these Terms, please contact us at:

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GetTranslated.AI regarding the use of the Service.